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User Journey Maps

13. Jan. 2023

On Friday I worked out the last two instructions documents for the Nestor process. These were the Current-State Journey Map and the Future-State Journey Map. The first document is a guide for creating a user journey map from the current product situation. This reflects the existing interaction with the user so far. The second User Journey Map, which is also developed in the Kick-Off Sprint in the team, focuses on the product vision. It should visually represent how the interaction between the user and the not-yet-existing product should be in the future. The Future-State Journey Map helps with the roadmap.

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